Terms & Conditions

Terms of Service

Effective: April 24, 2016.
Updated: June 04, 2018.

Site URL: danadewaal.com, danadewaal.co.uk
Address: 33 Hexham Walk, Derby, DE21 4FQ
Email: admin@danadewaal.co.uk
Phone number: 07981 813 891

Your use of dandewaal.com, danadewaal.co.uk and services provided by Dana de Waal and Anne de Waal in legal partnership as WindSong Arts (hereinafter referred to as ‘WindSong Arts’) is subject to the following terms service. By using any of the above websites and services you show your agreement to such terms. If you do not agree to these terms, please do not use this site, or any of the above listed sites and services.

Appointment Bookings:

Pre-paid booking slots of 30mins per slot can be bought singularly or in bulk using the appointment calendar at danadewaal.co.uk/book-a-lesson/

The current booking rate (as of April 2016) is £30 p/hr. Promotional ‘multi-buy’ discounts are available when either 5hrs or 10hrs are booked in one transaction where a saving of £10 or £30 respectively will be automatically applied at the ‘checkout’.

Cancellations:

Any pre-booked appointments cancelled by you with less than 48 hours’ notice prior to the scheduled time will be charged at the full lesson rate. We cannot offer credits or refunds for lessons missed. Lessons can be rearranged prior to the 48 hours’ notice period by emailing bookings@danadewaal.co.uk or calling 07981 813 891.

It is your responsibility to rearrange any pre-paid bookings using the appropriate procedure within three months of your original payment. You acknowledge that you will not be entitled to a refund of any lesson fees not rearranged by you within six months of the original payment. You acknowledge that the more notice given for a planned absence, the more flexibility we can offer in terms of available booking slots.

Bookings cancelled by Dana de Waal will either be made up later, or the fee(s) refunded.

If, at any time you determine that you do not wish to attend any of the pre-paid bookings, you are entitled to a full refund of lesson fees equal to the value of any pre-paid bookings not taken as long as you serve notice of your intent to cancellations@danadewaal.co.uk or 07981 813 891, 48 hours or more prior to the scheduled start time of the initial booking.

Lesson Pricing:

Lesson pricing and discount structures are subject to change. WindSong Arts reserves the right to change the pricing of lesson bookings whether made online or otherwise. Where changes are made to any prices, fair notice will be issued in the form of an email containing notice of amendment to these terms and conditions, as well as a ‘pop-up’ message on the bookings page containing a notice of a change to pricing, to help avoid bookings made in error. It is therefore imperative to book lessons using a valid email address, and actively serve notice to WindSong Arts noting any changes to such information that may prohibit sufficient communication between you and WindSong Arts.

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